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battery usage show charging while off

(Topic created on: 23-10-2020 03:14 AM)
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ronvin
First Poster
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My Phone shows charging in Battery Usage history for the time it was switched off. It doesn't really affect the battery life as it can still hold for 2 full days its just weird. It wasn't there before. Does anybody encountered this? Is there a solution as it is really confusing and please no stupid questions like was it on wireless or wired charging meanwhile no it wasn't. Check the picture. Area is blue and no peaks in intensity just flat saying NO APPS used. No idea what this could be

 

 

battery note 9.jpg

1 REPLY 1
CarloL
Hotshot
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Hi @ronvin, if you are still experiencing issues with this, I would send an Error Report through the Samsung Members app so that the logs of this event can be checked. The Error Report would need to be sent within 15 minutes of the issue happening by also attaching the relevant logs and a screenshot of this: Samsung Members app > Get help > Error Reports > Submit. 

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