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Battery charges less then phone is using

(Topic created on: 31-05-2021 04:14 PM)
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Members_oHFOr6p
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I have a problem with " slow charging" stopped working a few weeks ago on my note 20 Ultra.

I checked with an app and show that I charge approx.. 250/500mAh, but since my superfast 40w was still working I thought that this is no problem, but now this stopped working after reaches 80%.

I have tried to restart without any success. It feels like the phone soon will not be able to charge at all anymore. Feels like the battery is throwing in the towel. Anyone that has a clue what to do?

 

Kind regards

Björn 

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BandOfBrothers
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Hello @Members_oHFOr6p 

If this was my phone then I'd try the following …

 

  • Check their is no debris in the charging port by using a torch. 
  • Try another charging cable and power brick.
  • Try a wireless charger.
  • Factory reset as a last resort.
  • Let a Samsung Experience Store or Samsung Service Centre have hands on.

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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