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August update error on Note10+ 5g

(Topic created on: 07-08-2020 09:54 PM)
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oOoMrNickoOo
Apprentice
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I have received the new update for my Note10+ 5g. 
It will download fine and on the install process when you get to the blue screen with the progress bar at about 30/40% it then displays an error. Then the phone reboots and once ready to use it shows an notification to contact Samsung service centre. 
Is it possible it's only a certain device is the 5g model?
Maybe others can reply if experiencing the same issue and state the device used. 
3 REPLIES 3
Ptc_uk
Journeyman
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Same, but mine is at 26% have reported it to Samsung
Flawood
Pioneer
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I am affected as well note 10+5G. loads of users also reported the issue update downloads and then on install at 26% aborts and reboots you then get an error message, update is corrupt you phone is perfect, report via members app and send @samsunguk a message on twitter the more people shouting the quicker the fix
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brettz
Navigator
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me to note 10 plus 5g tried 3 times. failed
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