10-03-2022 10:33 PM - last edited 12-03-2022 02:05 PM by ChrisM ) in
Hi all i have the note 10+ ,
Im from ireland and i cant update to andriod 12, my girlfriend has the s10 and she recieved the update can anyone give me insight to why i cant get it
11-03-2022 01:09 AM
11-03-2022 05:37 AM
Hi @Fluxx
As well as checking in your phone's software update section also try using Samsung Smartswitch.
Updates are sent out in batches in connection to Region, phone model and phone serial build and serial number.
This maybe the reason your girlfriends phone has had the update.
Also some networks ask Samsung to hold back se ding the update to their branded phone's i.e phone's supplied by them while they test the update to ensure nothing clashes with their network apps and features.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
12-03-2022 03:20 PM
Hi all, i got sorted the update was region locked i used a vpn to change my location to poland from where the phone was from,
The one ui 4.0 update immidatly showed up thanks all