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Wifi issue still not fixed

(Topic created on: 2 weeks ago)
253 Views
s4d14
Journeyman

2 weeks ago

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When is this issue gonna get fixed still can't use my device over the wifi after several updates 😒 why I'm paying for this thrash makes me upset 
13 REPLIES 13
Aklima
Big Cheese

2 weeks ago

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Hi,
Please contact your broadband provider for assistance
0 Likes
s4d14
Journeyman

2 weeks ago

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In response to Aklima
My Internet is fast. All other devices are working fine. All this issue happened after the update
0 Likes
Aklima
Big Cheese

2 weeks ago

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In response to s4d14
Try clearing Crèche from ur phone
0 Likes
s4d14
Journeyman

2 weeks ago

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In response to Aklima
Yes I did all
0 Likes
Captainrapscallion
Navigator

2 weeks ago

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Perhaps the WiFi in general is not good?
0 Likes
Captainrapscallion
Navigator

2 weeks ago

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Because it happens to me ALOTM
0 Likes
handyman111
Apprentice

2 weeks ago

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Same been struggling myself. It is annoying.
0 Likes
s4d14
Journeyman

2 weeks ago

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In response to handyman111
Yea, it's been nearly 3 4 months. I'm sick of it 😒
0 Likes
OmegaMutant
Pathfinder

2 weeks ago

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What's the actual issue?
Is it connected to WIFI but get no Internet access?
Is it when toggling to turn WIFI on it turns off?
Is it that it's not finding the WIFI network in list of available networks?
Also, what model of phone is it?

More information you can provide the easier it is for someone to try and help.

Alternatively, go to Samsung UK support site and do troubleshooting.

https://www.samsung.com/uk/support/repair/
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