Wifi calling on a Galaxy A52s 5g

[bezzy70]

Hi there, 

I have a Samsung Galaxy A52 s 5g which is a cracking little phone and I was with Sky Mobile which uses the o2 network and the wifi calling worked a treat but I have recently moved to o2 properly and now wifi calling will not work for anything. Yes I have it turned on in the settings and also on my o2 account and the only way to get it to work is with the phone being in flight mode on and with wifi turned on.

I'm hoping someone might have a solution to this problem as o2 is saying its Samsungs fault and Samsung is saying its a network problem.

[xSteveuk]

Hi,
Try going to Settings
General management
Reset
Reset Network settings

And see if helps resolve your issue

[bezzy70]

Unfortunately I've tried that already and no luck. Is it always best to do a factory reset when changing sim cards as that is the last thing I need to do