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Microphone not working at random times, exclusively on whatsapp/telegram/instagram audios

(Topic created on: 04-02-2024 10:44 PM)
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Sirin0
Journeyman
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I've had this issue since the latesf update. I have a Samsung A54, bought not even a year ago.

 

I know it isn't a hardware thing because it's clean, new, never fell nor got wet, I don't smoke nor have pets, etc. It's a perfectly clean microphone on a new device.

 

I also know it isn't a hardware thing because my microphone works perfectly well with good quality on phone calls of every type (normal phone calls, whatsapp phone calls, etc.). 

 

But when sending audios, it sometimes will work, sometimes it won't.

 

There's no crashes or errors. It just will record complete silence, as if the mic is turned off. If I throw away the audio and re-try a couple times, it will work again and perfectly.

 

I've restarted, uninstalled/reinstalled multiple apps, cleaned cache, cleaned my phone, turned off bluetooth, raised volume nothing works.

My phone has volume working perfectly fine, it's just the microphone that won't record any sounds whatsoever, no feedback from the mic on the app, and then if I retry it'll work.

It happens on whatsapp, instagram, and telegram audios.

 

Anyone else having this issue? It's really annoying to have to constantly repeat audios.

 

#a54 #samsunga54 #new #newdevice #microphone #software #update

1 Solution


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Solution
Sirin0
Journeyman
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The latest update that happened a couple days ago fixed it for now!

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14 REPLIES 14
aether_frost
Apprentice
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i just got this issue yesterday.. but mine doesnt work in whatsapp calls too..did u find a solution??

Pennie
Student
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Did you get assistance on this issue

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Solution
Sirin0
Journeyman
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The latest update that happened a couple days ago fixed it for now!

Sirin0
Journeyman
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Sadly I didn't get any assistance, but the latest update that happened a few days ago fixed it for now! 

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awsfarsakh
First Poster
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I have the same issue.

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sgt-pepper
Student
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I have the exact same problem ever since I updated back in december right after buying my A54. It's been frustrating since 2 of every 3 attempts the mic fails. No update has fixed it yet.

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sgt-pepper
Student
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UPDATE: This fix worked for me for one or two days, then the problem returned as always.

POSSIBLE FIX

Apparently the problem is linked to Bixby Assistant. Had to deactivate it from the settings and now the problem has been fixed! Hope everyone can fix it.

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JuanchoG
First Poster
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It didn't work for me, do you have any other recommendations?
This bug has been annoying!

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Disappointed4me
First Poster
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Exactly the same! So flipping fed up with it. Found a fix yet! I have disabled Bixby Voice but still having issues. Completely random and sometimes every 3 and sometimes every 10 recordings! Help!!

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