27-03-2024 09:46 AM
Hello,
I live in the UK. I ordered a Galaxy A14 4G with model number SM-A145RZKUEUB on Amazon.
However I just received the phone in the post (unopened) with model number SM-A145FZKDMEA.
Will I have any problems using this phone in the UK despite the different model number? Will I be covered by the normal Samsung warranty?
Thank you.
27-03-2024 10:14 AM
27-03-2024 10:34 AM
It was the best selling phone on Amazon UK at 40% below the price in the shops despite listing the UK model number, I suppose it was too good to be true. I'm not really comfortable using a phone intended for foreign markets as it may malfunction now or after firmware updates, aside from possible warranty issues. At least I didn't open the box!
27-03-2024 02:30 PM - last edited 27-03-2024 02:34 PM
If buying on Amazon via third party there are more likely to be issues, know from the experience of others that non uk models are not always clearly specified.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
27-03-2024 02:41 PM - last edited 27-03-2024 02:46 PM
I doubled-checked the full model number on the Amazon listing to ensure it matched that on Argos, Currys, etc, and it did.
But the box has a model number that is intended for the UAE.
27-03-2024 02:50 PM
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
a month ago - last edited a month ago
a month ago
Yes, the UAE model I received didn't have NFC at all, and this was not mentioned on the Amazon listing, nor did it mention I was not covered by the UK warranty. Amazon should be doing more to stop this mis-selling, as customers should be getting UK models unless very clearly stated on the listing.