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Original topic:

Can't send multimedia

(Topic created on: 31-07-2021 11:57 PM)
sapphire68
Journeyman
Options
Galaxy A Series
Hi I can't send pictures on my new galaxy A12. Can anyone help please. 
16 REPLIES 16
Suzyboo11
Explorer
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Galaxy A Series
Do you mean through email
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sapphire68
Journeyman
Options
Galaxy A Series
Through texts hun. It's so frustrating as I can receive pics Through texts but it's refusing to send them lol.
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Mitzzz999
Hotshot
Options
Galaxy A Series
If you mean MMS messages then you may need to check your carrier's MMS settings on the phone. They may need selecting and activating in the message settings.

Personally, I find it easier to send pictures via WhatsApp but that would rely on a Internet connection and the recipient having WhatsApp too.
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Suzyboo11
Explorer
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Galaxy A Series
Yes it's free through whattsapp to send pics.
Mitzzz999
Hotshot
Options
Galaxy A Series
Just seen your message about being able to receive them but not send. If you're on contract you may have a spend Cap that's stopping you from sending them... Spend Cap on your tariff as MMS are normally chargeable. If your Spend Cap is set at zero then this may stop your MMS sending.
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sapphire68
Journeyman
Options
Galaxy A Series
Thanks so much I will probably need it setting up properly lol
Suzyboo11
Explorer
Options
Galaxy A Series
I agree above - check your MMS messages settings.
sapphire68
Journeyman
Options
Galaxy A Series
I might have to just use WhatsApp for now then thank you so much
sapphire68
Journeyman
Options
Galaxy A Series
Pay and go giff gaff but they don't have a number to ring lol. Thanks so much for all help.