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A54 - trying to use the Secure folder and it keeps saying that if it keeps happening to Contact customer Support?

(Topic created on: 2 weeks ago)
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louieC
Journeyman

2 weeks ago - last edited 2 weeks ago by Moderator ) in 

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Dear samsung 

 
Can you pleses help I'm trying to use the Secure folder and it keeps saying that if it keeps happening to Contact customer Support 
 
image
 
I don't know what to do 
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1 REPLY 1
AntS
Moderator
Moderator

2 weeks ago

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Hi @louieC ,

 

It may indeed be that you need to contact Technical Product Support for Mobile Devices: https://www.samsung.com/uk/support/contact/#product-support%C2%A0 about that one. But can you tell us more info about what you were trying to do that made that error message appear in case we can shed any light on it for you?

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'