06-05-2024 03:50 PM
After an update last week, the A23 phone wont start. Nothing seems to work, it is completely dead.
SAMSUNG, what's going on with the phone and your update?????
17-05-2024 08:54 AM
@RobJKR wrote:
I received my phone and it works. I just tried to post a detailed message but evidently the forum moderator didn't appreciate what I had to say. Good luck to those still dealing with this matter.
Hi @RobJKR , Your post fell foul of our forum's auto-spam filter. I've restored your post from our spam area -- and edited out the ticket number as it's classed as unique personal info that's best not shared on a public forum (fine to share it using your discretion in Private Messages though).
19-05-2024 12:06 PM
Thanks Tricks, downloaded those files and my A23 is now working again.......
19-05-2024 12:07 PM
Thanks to Tricks for the Reddit link, downloaded those files and my A23 is now working again.......
19-05-2024 12:56 PM
Samsung, this email is about problems that have caused me after OneUI 6 Update.
After the latest update I've had these problems:
1. There is a very large delay in the response of the volume buttons, which may reach 3 minutes.
2. There is a lack of response in the phone's functions in general.
3. The message “System Processes has stopped” appears a lot.
4. There is a problem with calls with the Bluetooth headset.
I hope you quickly solve these problems. I am a big user of Samsung products and I do not want to change my opinion about the company’s credibility.
Best Regards
#Galaxy A23
19-05-2024 01:48 PM
@OmarGhaleb: Please try heading to Settings > Device care > Optimise now (if available) > Memory > Clean now, then press the Volume Down and Side buttons together for around 10 seconds until the phone restarts. This will perform a Soft Reset, and resolve any temporary software issues that might be affecting the performance of the phone. Don't worry, this won't affect your personal data or settings.
Are you able to provide further details of the problems you're having with your Bluetooth headset during calls?
19-05-2024 02:22 PM
19-05-2024 08:28 PM
In st.maarten tech store (tech hub) they fixing it !!
19-05-2024 09:26 PM
They have received a solution from Samsung?
20-05-2024 01:02 AM
Thanks to Tricks for the Reddit link, we are able to fix customers' phone now. If you are also in St. Maarten, you can check us, MAGNOLIA REPAIR CENTER, on Pondfill Philipsburg.
23-05-2024 03:13 AM
Sorry for the late reply but I am in Canada