22-01-2024 02:15 AM
I recently got a Samsung Odyssey G5 27inch monitor, and I have one issue. I have a Surface Pro 7 connected to a dock that I was planning on connecting my monitor through. However, it is not working. Here is a list of things I have eliminated as not to be the problem.
Monitor display port.
I was able to use the DisplayPort with another laptop (T460s) that has a display port and it worked.
Display cable.
The cable was able to connect to another laptop (T460s)
Surface Dock Display Port
I was able to beforehand use a different monitor with the same Surface Pro 7 and had no issues.
Surface Pro 7
This is also not working with a Surface Laptop 3 with the dock.
Samsung Odyssey G5 27 inch
It works with display port on the T460s
It works with HDMI cable and HDMI to USB-C adapter on the Surface Pro 7
Any help?