19-03-2024 10:07 PM
Hi.
Recently I bought a Samsung Galaxy Book 4 Pro, Intel ultra 5 125H.
Its suposed to have AI features such as Copilot and other that would show up in the windows settings but theres nothing.
I cant either open Copilot, i dont have the keyboard key, nor Win+C works, nor running the shortcut on Win+R. I even asked Copilot how to find it and it says i shoud check the Program files folders of my hard drive and its not there either. It seems like my laptop doesnt have it..? But my region is Spain and its suposed to have it already.
I also downloaded all the drivers, windows and samsung updates. But still theres no way i find anything related to AI software nor Copilot.
Does anyone else have this problem?
20-03-2024 01:38 AM
20-03-2024 02:06 AM
20-03-2024 04:32 AM - last edited 20-03-2024 04:44 AM
20-03-2024 11:25 AM
Theres no Copilot on my Microsoft Store. I just called Samsung and they said that the only devices that support Copilot arr Ultra, which doesnt make any sense at all.. Not only because there's literally videos of Pro using it but also because it is announced as including the copilot feature.
20-03-2024 11:27 AM
It might be not available yet in Spain.. I read on Samsung's web that it does include it but depending on the region its going to activate during the second half of 2024.
20-03-2024 11:28 AM
It must be the timing I guess..
20-03-2024 11:33 AM - last edited 20-03-2024 11:35 AM
20-03-2024 11:44 AM
I see on the store but I cant install it on the laptop, it says Install in other devices and it shows my S24. Is there a way to get android apps on the laptop I didnt know about? I looked for it on Microsoft Store and the Play Store Web.
Anyway I guess we will get it too eventually, thank for the replies!
20-03-2024 12:00 PM