Samsung Self-Repair programme

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You can make basic self-repairs to all refrigerators, washing machines, washer dryers, dishwashers, TVs and PC monitors purchased after 1 March 2021.

You can also use our repair guides to self-repair a range of Samsung mobile devices including the Galaxy S20, S21, S22 and S23 series, and any new models launched after 1 July 2023.

From our tablet and laptop range the Galaxy Book Pro 15”, Book Pro 360 15”, Book2 Pro and Book2 Pro 360 can also now be self-repaired, as well as any new models launched after 1 July 2023.

Please note: supported models could differ by country.

How to use the Self-Repair programme

With the programme, you can get genuine spare parts for your devices, as well as a Self-Repair toolkit, which comes with everything you’ll need to make the repair. On the Self-Repair page, you’ll also be able to find guides with detailed instructions on how to carry out the repair.

This means that if your battery is starting to fail or your screen is broken, rather than recycling your phone and buying a new one, you can extend its life and keep using it! Extending the useful life of products is a key part of the circular economy, as it reduces the amount of e-waste that needs to be recycled.

Self-Repair app

If you’re repairing one of the smartphones included in the Self-Repair programme, you can download the Self Repair app. This app will help you calibrate the items that you have repaired yourself, making sure that everything is working properly!

To download it, head to the Galaxy Store and search for “Self-repair Assistant”. Once you’ve found it, tap download. The app is only available on devices that can be repaired in the Self-Repair programme.

For more information about the Self-Repair programme, you can visit our dedicated page.

Have you tried the Self-Repair programme? Let us know in the comments!

The Community Team  

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