Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Q950T Disconnects from TV when using Alexa

(Topic created on: 17-03-2021 03:04 PM)
513 Views
HughB
Student
Options

So just setup my new 950T soundbar and I have discovered that when you invoke/use Alexa the soundbar disconnects from the TV (2018 Q8 TV) and causes the TV to switch back to TV speakers. Then when you stop using Alexa it doesnt re connect the TV and the TV stays on its crappy speakers. 

I then have to re select external speakers on teh TV or in teh smartthings app. 

Anyone else have this issue? Any ideas on how to prevent it happening?

 

0 REPLIES 0