Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Q600a Soundbar won't turn off automatically

(Topic created on: 04-10-2022 05:32 PM)
4092 Views
misabgd
Student
Options

My problem is that tv won't turn off soundbar upon shutting off. When both are off and i turn on the tv, it turns on soundbar automatically. But when i turn tv off, tv won't turn off soundbar - soundbar stays on and is warm on full power. I have to turn soundbar off via its remote. How can i make my tv shut off sounbar automatically?

I have QE50Q60A tv connected to Q600A soundbar via HDMI. HDMI eARC is enabled (says HDMI-eARC mode Auto on tv, and  on soundbar it displays TV ARC). Anynet+( HDMI-CEC) is enabled on tv.

I tried turning soundbar off, reconnecting power to it, hard reset (presing volume keys together) and nothing helps.

TV firmware T-NKLADEUC-2101.0

soundbar firmware 1005.2

0 Likes

1 Solution


Accepted Solutions
Solution
Obsydian
Samsung Members Star ★
Options
Not what you want to hear, but I think I solved it previously by resetting and power both down, basically start over

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

View solution in context

0 Likes
3 REPLIES 3
Solution
Obsydian
Samsung Members Star ★
Options
Not what you want to hear, but I think I solved it previously by resetting and power both down, basically start over

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

0 Likes
misabgd
Student
Options

Thanks Obsydian, it worked after resetting tv.

Obsydian
Samsung Members Star ★
Options
No problem 😊

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

0 Likes