2 weeks ago - last edited 2 weeks ago
Hi!
My TV QN55LS03B is connected on the Soundbar HW-Q600C using the HDMI eARC connection. Q-Symphony was working fine, but it has stopped to work properly.
TV Speakers work fine alone, Soundbar works fine alone, but they stopped to work together. When I select the Q-Symphony option, I hear only the Soundbar sound.
Brazilian Samsung support recommended me to go to a Support service, but there is a single place in the city I live and they offer a terrible service.
Thanks!
Leandro