08-06-2020 09:06 PM
Hi has anyone had or have issues with there samsung note10+5g headphones they ate brand new straight out of the box not getting sound from them when i plug them into phone port and still plays music and films through the phone itself couldanyone help me out plz.
09-06-2020 10:10 AM
Hey @Shepster85 ,
that is strange. Are you able to try these in a different device or try a different pair on the phone so we can determine if this is an issue with the earphones or the port?
09-06-2020 03:34 PM
I am not able to try headphones in anything as its a port-c connector but I've done an all over check on my phone and its coming up on saying action required on my manage software screen.
09-06-2020 06:40 PM
09-06-2020 06:45 PM
My charger works fine so theres no issue there im not sure why my headphones do not work unless they are faulty as i used them straight from the box yesterday and not getting any sound at all.
09-06-2020 06:49 PM
20-08-2020 03:55 PM