03-07-2022 10:06 PM
03-07-2022 10:59 PM
05-07-2022 02:50 PM
@arpo: As I'm not sure where you purchased your Galaxy Z Flip3 from, I've tried to cover all the bases for you below. If you click on the link next to the relevant retailer/network, then you will be able to proceed with your claim from there.
EE and BT: https://2021.samsungpromotions.claims/eewatch4offer/en-GB
O2: http://samsungpromotions.claims/o2flip3offer
Vodafone: https://2021.samsungpromotions.claims/vodafonewatch4offer/en-GB
05-07-2022 03:28 PM
05-07-2022 03:41 PM
@arpo: To be eligible to claim the Galaxy Watch 4 you would have needed to purchase your Z Flip3 between 13th May - 9th June 2022. I'm sorry to hear that you were informed otherwise by EE, however the claims process requires proof of purchase to verify the purchase date, so it won't be possible for you to proceed, unfortunately.