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Why Can't I Trade in My Galaxy Watch Active (1)?

(Topic created on: 26-08-2019 09:01 PM)
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ConnorM
Explorer
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Hi there all,

 

Why am I not able to trade in my galaxy watch active 1 for the Galaxy watch active 2? Is this on purpose. Or might they allow for this option in the near future once the device is released and the first active dates more?

 

Thank you,

Connor

3 REPLIES 3
AJ77
Explorer
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agree been speaking with Samsung no help at all, taking the *****

TD3SwampFox
First Poster
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This sucks. I wanted to upgrade.

ConnorM
Explorer
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I spoke to the support team and there is a website they recommend where you can recycle the original Watch Active but I don't think the price would be as good as trading in... Worth a message to the support team

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