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Original topic:

Whatsapp notifications not waking watch or sounding

(Topic created on: 29-09-2021 03:03 PM)
LarryPilkington
Pioneer
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Wearables

I have a Galaxy watch 4.  Normal text message notifications are waking my watch screen and sounding but when I receive a whatsapp message, it comes through to my watch but doesn't wake the screen or make any sound so I only know it's there if I see the dot on my watch screen.  All whatsapp notification settings are as they should be.  Anybody have any suggestions?

26 REPLIES 26
rogersdave77
Helping Hand
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Wearables
What about if you go to the galaxy store rather than playstore
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LarryPilkington
Pioneer
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Wearables

still not in the list of available updates.  

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rogersdave77
Helping Hand
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Wearables
🤷 sorry but I am out of solutions...very odd that we are running different versions of wearable 🤔
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LarryPilkington
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Wearables
Yeah it is odd. Ive come to the conclusion that this is an issue with the whatsapp app rather than the watch.
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rogersdave77
Helping Hand
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Wearables
Uninstall WhatsApp and re install 🤷
LarryPilkington
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Wearables
This has done the trick! 👍👍
rogersdave77
Helping Hand
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Wearables
Good stuff....we got there in the end 👍
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LarryPilkington
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The issue has re-surfaced again! So bloody annoying!! 😡 😡 I've contacted whatsapp support to complain as it must be a bug in the app. I cant keep re-installing the app all the time as I lose my conversion threads each time.

I'm assuming you have not encountered this issue at all? If so, it seems strange given that we are both using exactly the same equipment and apps. Same watch, same phone and same app.
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rogersdave77
Helping Hand
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Wearables
No issues for me 🤷
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LarryPilkington
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what are your notification settings on WhatsApp?
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