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Original topic:

WhatsApp Contact details not syncing from the phone to the watch

(Topic created on: 22-09-2023 06:59 PM)
1846 Views
Dragonmaster64
Student
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Hey guys, has any one experience a problem in WhatsApp after the new wear os update. After I updated mine for some reason my WhatsApp contact details whenever I call someone the contract details which saved doesn't show up on watch just the number but on the phone it shows. I have a Samsung S22 Ultra linked to my samsung galaxy watch 4 classic with wear os version 4.0 and system version 13 
6 REPLIES 6
AndrewL
Moderator
Moderator
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@Dragonmaster64: I noticed that you had sent me a PM regarding this issue, but thought that it would be best to reply publicly for visibility purposes. If you have recently updated the Watch4 OS, then you may wish to check for any available updates for WhatsApp itself, to see if this helps. On the Watch itself, head to App > Google Play Store > Scroll to the bottom of the page > Manage Apps, and any available updates will be visible here. Furthermore, on your phone, head to Settings > Apps > WhatsApp > Permissions, and make sure that 'Contacts' is allowed. As a basic troubleshooting step, try restarting your phone and Watch to address any temporary software issues that might be a contributing factor. Let me know how you get on. 

Dragonmaster64
Student
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I did try to restart and even factory reset my watch, also i have checked all permissions but it didn't do anything
Ash03
First Poster
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Hi guys, i;ve got the same issue on my Watch 4 Classic - S23Ultra

Dozotto
Apprentice
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Same problem, unfortunately no response from samsung. 

satrWIRA
First Poster
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Still no fix on this issue? Curiously my wife's watch is still normal, I have the 44mm and she's 40mm. The only way the contract name would show up is  to save the number without the "+" sign. Unfortunately that's too much of a hassle if you have more than 10 contacts.

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satrWIRA
First Poster
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Still no fix on this issue? Curiously my wife's watch is still normal, I have the 44mm and she's 40mm. The only way the contract name would show up is  to save the number without the "+" sign. Unfortunately that's too much of a hassle if you have more than 10 contacts.

0 Likes