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Originalthema:

Wearable app gets stuck after accepting license agreements

(Thema erstellt am: vor 3 Wochen)
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Members_tyX2KOu
First Poster
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I use version 2.2.61.24112961 of the app and WearOS 5 on my GalaxyWatch5. I had to reset my bluetooth settings because of a different problem and since then, I can't connect the watch to my phone (Samsung Galaxy S22, Android 15). I get to the step where I have to agree to the licenses in the Wearable app, but after clicking continue, the screen is just blank. I tried resetting the date of my phone to 2023-12-31, but then the app got stuck at 80%. Is this a common bug and can it be fixed without resetting the watch and/or the phone?

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KiraF
Moderator
Moderator
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Hi @Members_tyX2KOu,

please check if the newest version of the Wearable app manager is installed. In the app go to "Settings > About Galaxy Wearable" - if a newer version is available there will be an update button.

If no update is available, you have to deinstall the wearable app and manager plugin (the app will ask you if you want to deinstall both) and reinstall the app. The smartwatch may be able to connect to the smartphone afterwards. Otherwise you probably have to reset the watch as well.

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