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Watch5 - Samsung Health resets daily activity

(Topic created on: 21-05-2023 06:45 PM)
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Brittlpe
First Poster
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Update:

Reset of Samsung Health app data solved the problem. Not enough just to delete cache.

Activ time and calories reset in the Samsung Health app almost immediately on the watch under Daily activity. It counts activity and activity calories burned, but then resets to 0 within minutes. It worked fine until a few days ago... No problems with the steps, and no problems syncing with phone.

Both app and watch is updated. And a total reset of the watch didn't helped. 

Any suggestions?

Thanks in advance!

Screenshot_2023-05-21-19-10-05-41_e940a2b342bdb16663db949e03e5f889.jpg

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2 REPLIES 2
Neo001
Legend
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Have you already tried clearing the Samsung Health app cache? 

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DS006
First Poster
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Same issue for me in Watch4 - bought it 2 days back and immediately faced this issue. 

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