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Watch4 steps auto on

(Topic created on: 17-12-2022 11:50 AM)
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Terry24
Apprentice
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Hi 
I have had my watch4 from first time it came onto market it has always auto come counting my steps when out walking etc just recently it's stopped auto detection my fitness activity 
Every thing on the watch is turned on to allow this to happen 
Anyone with ideas as to why this happening and a fix would be good 
Thanks 
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3 REPLIES 3
Fiona26
Samsung Members Star ★★
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Have you giving the watch a reboot recently. Holding both side buttons in together until the watch turns off itself. Sometimes just a reboot can help with issues. You can also wipe cache partition. https://youtu.be/n7cNwgd8GIQ
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Terry24
Apprentice
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Hi thanks for reply I have rebooted it a few times over the last few weeks, will try to wipe cache partition
Thanks again
Fiona26
Samsung Members Star ★★
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You could always clear cache for health app and wear app. If neither of those fix. Back up all your data for watch, and reset.