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Original topic:

Watch Software update

(Topic created on: 23-11-2022 02:08 PM)
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GOZ15
Explorer
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I did a software update on my watch 4 classic which made it not turn on so I booked it in for a pick-up repair,,has anyone else had this issue and if so how long did it take to be returned as I'm now on day 6 and I'm not to happy about the time it's taking to fix a problem not of my doing..
11 REPLIES 11
GOZ15
Explorer
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They said the same thing to me,, I think that just the procedure as I've today received my replacement watch and it was an upgrade from the Bluetooth one to the 4G ,hope you get the same result
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rainman149
First Poster
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Having the same issue. Update killed the watch wouldn't turn on or recognise it was connected to a charger. I've sent it back for repair under warranty. It's been quite quick so far only 4 days and they've already said it cannot be repaired. Just waiting for them to tell me the next step. Not bothered for an upgrade just want a working watch back.