Following update last Thursday, my watch stopped measuring heart rate every 10mins as set. Instead it appears to measure HR hourly.
Continuous measuring works fine as does exercise tracking and manual.
But not every 10 mins.
Checking internet, this has been reported on Samsung boards in the US
Anybody else have a problem with the 10min setting since the update?
(Tried watch reset)
My reply isn't properly clear.
When set to measure every 10 mins, it measures hourly (not on the hour but at a 10 min interval for example 10:50 or 16:40) or not at all. At all times of the day asleep or active.
Continuous works fine at any time asleep or active. Exercise activity setting is fine because it's in continuous mode.
Manual measure also fine.
Watch has been reset once.
Either the watch is faulty or the recent update has had an adverse effect as posted by some US users on their forum boards. If nobody else in the uk is reporting this problem then I'll have to contact support for repair or live with it!
I have had the same issue since the update. When I would sleep, it would track every 10 minutes through the night without fail. Now, it measures once every hour during the night, though the setting shows every 10 minutes. It's the update by samsung that screwed it all up.
Please fix this.... I am at the verge of returning the watch. I got it.1 day ago and every day I am finding different problems that can not be acceptable for such a premium device.
Will samsung ever fix all those problems people list?
I have the same issue...
Galaxy Watch 3, same issue. Not every 10 min but every hour instead