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Watch showing no steps taken

(Topic created on: 05-11-2021 08:32 AM)
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chinkwinny
Explorer
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I just did 10k steps or showed on my workouts but steps not showing on my watch and therefore not in my steps on samsung health how can I fix please
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4 REPLIES 4
xSteveuk
Mastermind
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Hi
This page maybe helpful to you

Step rate tracking not working on Samsung smart watch

https://www.samsung.com/us/support/troubleshooting/TSG01003204/
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Sybexx
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I had this happen to me yesterday 05/11/2021, this was the first time that I have ever experienced this problem.

Reboot has sorted out this problem for me, but I don't want to have to keep rebooting, I need my Watch to be reliable.

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chinkwinny
Explorer
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Thank you but the watch and phone are saying the same thing but when I look at my history it shows my walk and 10k steps
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chinkwinny
Explorer
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Thanks for your response I appreciate but watch and phone say same thing but history shows my walk only
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