11-04-2021 09:41 AM
12-04-2021 01:06 AM
12-04-2021 05:52 AM
When I had a issue which customer could not resolve I ended up emailing the CEO page and that set of a sequence of events that had my issue resolved in a matter of days.
I'm in the UK so the page I used might be different to where you reside.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
12-04-2021 06:45 AM
14-04-2021 05:33 AM
You're very welcome @pollypocket
Would you let us know how you get on with this.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
21-04-2021 09:03 PM
22-04-2021 05:38 AM
Hi @pollypocket
https://www.samsung.com/uk/info/contactus/email-the-ceo/
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "