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watch not charging

(Topic created on: 04-07-2021 01:16 PM)
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Babby
Journeyman
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My active watch won't charge, any advice with this?
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7 REPLIES 7
Solution
LiquidSnake
Big Cheese
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Use the original cable that came with the watch. Make sure it isn't damaged and if it is or you don't have this on hand, then order the cable from reputable websites like currys, Samsung, etc.. 😁
Babby
Journeyman
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Hey thanks for that. Yeah I'm still using the original cable...... I even tried a friend's cable which is the original cable and my watch still didn't charge..
LiquidSnake
Big Cheese
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Then probably, there is an issue with the watch... I would say best bet is to go to a phone repair shop and describe to them this situation and I'm sure they can easily sort this problem out 😀.
Babby
Journeyman
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yh I'll try take it to a Samsung shop and get help. thanks
LiquidSnake
Big Cheese
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No probs 😎. Could you please click the three dots on my comment and select the 'accept solution' option? Thanks!
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Marybroadbent
Explorer
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Buy a new charger
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Robermg
Pathfinder
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Check the connectors that are clean

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