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Original topic:

watch not charging

(Topic created on: 04-07-2021 09:29 AM)
Babby
Apprentice
Options
Wearables
My active watch won't charge, any advice with this?
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1 Solution


Accepted Solutions
Solution
LiquidSnake
Troubleshooter
Options
Wearables
Use the original cable that came with the watch. Make sure it isn't damaged and if it is or you don't have this on hand, then order the cable from reputable websites like currys, Samsung, etc.. 😁

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7 REPLIES 7
Solution
LiquidSnake
Troubleshooter
Options
Wearables
Use the original cable that came with the watch. Make sure it isn't damaged and if it is or you don't have this on hand, then order the cable from reputable websites like currys, Samsung, etc.. 😁

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Babby
Apprentice
Options
Wearables
Hey thanks for that. Yeah I'm still using the original cable...... I even tried a friend's cable which is the original cable and my watch still didn't charge..
LiquidSnake
Troubleshooter
Options
Wearables
Then probably, there is an issue with the watch... I would say best bet is to go to a phone repair shop and describe to them this situation and I'm sure they can easily sort this problem out 😀.
Babby
Apprentice
Options
Wearables
yh I'll try take it to a Samsung shop and get help. thanks
LiquidSnake
Troubleshooter
Options
Wearables
No probs 😎. Could you please click the three dots on my comment and select the 'accept solution' option? Thanks!
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Marybroadbent
Explorer
Options
Wearables
Buy a new charger
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Robermg
Navigator
Options
Wearables

Check the connectors that are clean

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