Watch Active insane battery drain after update

[massi93]

Hi everyone,

So I own a Watch Active v1 and after this recent update, battery has been really an issue. My set up is an Iphone 8 plus + watch active. It was doing great before the update, I was getting barely 2 days with my personal settings.

Symptoms? Every time I go to sleep with 100% I wake up with 60%-70% (best case scneario). I checked the battery usage and at the top "Samsung Health" appears every day.

After this update, I can't get to a 1 single day. I tried everything:

-resetting and hard resetting watch

-resetting/unistalling galaxy watch app and samsung health from iphone

-setting every single setting from the watch which could  save up battery (brightness , hr measuring, connections etc)

-updating to last version of every app mentioned above

-reading  every thread here to try solutions proposed there

I don't know if eventually this is going to be read by someone at samsung, but if you are going to update your devices without providing a solution after screwing up, at least give us the chance to rollback.

Thanks for reading

[djdrobins]

Mine has started to settle down, but I still only get 48hours out of a charge. 
I find that different faces drain faster, I downloaded some good low energy "eco" watch faces and stop using the other ones.

I also found an "Optimise Battery" option when you scroll down from the top top and click on the battery symbol. It will stop all ***** running in the back ground. 
It's down to trimming the fat and removing the unwanted or unused apps, I will never ever use the Benji or Baxi (Siri / Alexa wanna be) and other such apps.

Hope it helps, and it will get better. Sadly I'm now just happy with a 2 day life span, but missing my 7 day Fitbit!!

[massi93]

I have updated the solution. Please test it if you are experiencing drain issues

[TomDav]

Hi.

I switched from Android to iOS (iPhone 8 issued through work) at the start of the year and immediately my Galaxy Watch Active started draining within 24 hours. I used to get 3-4 days between charges with Android. For a while after switching I kept the phone on battery saving mode to get throught the day but on impulse decided to try normal use again. Surprisingly, the watch was back up to 3+ days between charges. 

Recently, i inadvertantly let the battery drain completely and, after charging it back up , the usage was back down to <24 hours. So frustrating! 

I've tried factory reset, uninstallaing and reinstalling the Wearable and Health apps - nothing seems to remedy it. 

I contacted customer support and they went through the usual checklist:

• Update the software
• Uninstall/reinstall
• Factory reset
• Turn bluetooth off and on

Everything I'd already tried and nothing worked. In the end they suggested that I send the watch back to Samsung for repair, but I'm convinced the issue is not with the watch itself as I have seen that it is capabale of 3+ days use and never had any issues when it was paired with my Andoid. It seems like it's a software or connectivity issue with iOS that's draining the battery so I don't know what sending the watch back will acheive.

I'd be very grateful for any advice from other users that might have exprienced this.

[jimw1]

Mine seems to be okay on iOS now - as long as I don't use it for tracking an activity.  It's a shame, as it is a good watch + tracker when it works, but I'm nearly at the point of binning it and moving to a Garmin or Fitbit.

[LarryB]

Last week, my phone still had a reasonable amount of power at the end of the day, but afer an update I can watch the battery drop rapidly.  It lasted less than three hours today with zero activity. 

I am worried that Samsung is using up the power by snooping on my phone, and I no longer trust them.  Due to this lack of trust, I recently dropped all four of my family's Samsung phones and purchased iPhones.

[Kevbo66]

my watch since updating to latest software keeps burning through battery 

[Mikmela]

This is not a solution! Though, glad it worked for u!

I started experiencing the same issue. My galaxy watch is connected to my galaxy S10 phone and used to take me through the entire day easily. I often had another 30-40% the next morning... 

But, after recent update I have to put the watch on the charger in 8-9 hours... And looks like Samsung Health is draining the battery like crazy... like I tried to reset the watch to factory settings and all other things you have mentioned with no success! Samsung moderators please help!

[Kirkatroide]

Exactly the same here with my iPhone 11. Put it on before I went to sleep at 11pm last night at 100% and by 11am this morning I'm at 5%?! No notifications enabled, so using as a basic watch, which is a shame and a waste of money. Hope there's a solution soon.. updated the software a few weeks back which is when battery life started becoming more and more appalling.

[BMcG]

I am suddenly only getting 8hrs from my Samsung Active watch. This started about 4 days ago. I use to get at least 20hrs with notifications on. It was fully charged, not connected to my phone & is now down to 22% within 5.5hrs!!! Any ideas what I can do.. thanks
ps since posting this 5 mins ago, its now 15%. I've not moved.

[tbuccelli]

I am not the only one I see. After the last update I went from getting 2+ days on watch to less than 8 hours. I cannot make it through the day. If an update doesn't come through soon, I am taking it back to Costco - easier than sending it into Samsung.