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Watch Active 2 Issues

(Topic created on: 23-09-2020 08:55 AM)
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FarmacDi05
First Poster

‎23-09-2020 08:55 AM

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Is there a reason my Watch Active 2 would be continuously buzzing and disconnecting from my Sumsung S20 phone. It has been happening quite often over the past month and when it does this it goes flat within an hour, even when it has just been fully charged.

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Lukasz
Navigator

‎23-09-2020 11:07 PM

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similar problems. active 2 disconnecting from s10 and then usually freezes. need to reboot. really annoying. previously had s3 frontier and there were no issues at all. contacted customer service and been advised to monitor it and take a video when it happens and send it over. really samsung? let me send watch over to you and should you fix it or replace it maybe? the watch is 3 months old!
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