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Watch 6 Classic Strap Falling off

(Topic created on: 17-11-2023 08:29 PM)
294 Views
kwinabeeste
Apprentice
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My 1 day old Watch 6 Classic keeps falling off and almost lost it when walking. Thought it was me, but others having the same issue.

 

Samsung's fancy new Galaxy Watch bands are randomly falling off (androidpolice.com)

 

My Old strap from Watch 3 fits so will be using that but terrible customer service when raising it.

3 REPLIES 3
Snapper99
Voyager
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Mines just started doing it. Bought it during the pre-order period.
So far, its done it twice in 3 days.
Current Phone S23 Ultra (1TB)
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Members_WWGTdwG
First Poster
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I have the same issue, I've had the watch about 2 months now and it started happening 2 weeks ago. I can't track my sleep now as it comes off in the night.

What did customer service say?

kwinabeeste
Apprentice
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Nothing. It's my fault apparently as I have a big wrist bone. I just used straps without the quick release clasp from old watch and hasnt fallen off since.  Had a really bad experience with customer service over the whole issue

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