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Original topic:

Watch 6 Classic 47mm Trade in offer

(Topic created on: 05-08-2023 03:44 PM)
emeles
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Bought and now recieved a 6 Classic 47mm in Black.....box opening shortly.

I agreed to use the trade in offer using my 5 Pro and recieved a label to return the device to Samsung.

As usual trying to get any clarification from Samsung is impossible.

When used trade in with a mobile I was told just send the mobile and notbsend any charger/USB cable etc 

Asked Samsung support twice now do I send back the watch, the watch & strap or the watch, strap & charging cable/magnetic bit?

So far been toldbtwo versions 1.everything and 2. Only watch/strap

Is there any Samsung people on here who can clarify with certainty what's goes back?

Thanks
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6 REPLIES 6
-Robot-
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I always send back watch and strap, not always the original strap just what I have on during the time
StargazerUK
Navigator
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For phones and tablets the usb you can get so easly and they not worried about that. The watch I always seen the terms asking for the charger as not everyone has a wireless charger for a watch so I assume they want to resell with the part. If you got it just send it back with it. Usually the new watch has a wireless charger in it.
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lisafox16
Voyager
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Never sent anything back as trade in other then the body of the watch. No charger or strap. 

blenky
Helping Hand
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Same here. I traded a watch active when I got my 4 classic. Just sent the watch body. Not the strap or charger.
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-Robot-
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But by not sending it back, I have a charger at home and at work 🤣
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TommyTizzle
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I've always just sent the watch body back with no strap (for hygiene reasons) and no charger.

Never had an issue with trade-in and have always been excepted.
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