Watch 4 not showing route

[mtechx]

Hi

Watch 4 used show route of where I have been hiking but now it does not.

Not sure what's going on. All locations services are on and when I go to samsung health to look at recent exercises it won't show or give me the option of route tracked.

Before I could go on the exercise option and it would show where I have been walking in a map.

Anyone help. 

[mtechx]

I've given up. All reset . Locations turned on and off through app and phone and watch. Samsung health app setting done and reinstalled and still noting.
Thanks for your help .

[walkerx]

Sorry couldn't help further. Not sure what would cause this. Do you have the BT or LTE model watch. Also not sure if anything to do with Galaxy Wear.

[Members_kIVdsGy]

Same for me, I have Galaxy Watch Active (073A) and a phone Galaxy A53 with Samsung health. As of the update of Android I got about two weeks ago, it will not display any map info, not on watch, not on phone. I have checked access rights and location info on both watch and phone, all seems ok. I have toggled the location access rights, as another posting here suggested.

[mtechx]

Nah appreciate your assistance. It's the LTE model

[mtechx]

Welcome to the party. Am not having any joy but will try a few thing whilst on the walk see if anything changes.

[walkerx]

If you choose an older entry in the app does it give you option to view route. I can't remember if that was part of me getting it working again. But it was after an update I had issues.

[mtechx]

I thought the same but I ended up deleting previous data.

[mtechx]

I got it working. Woohoo
If you go to samsung health app settings. Then go to provide location information then switch google map platform to on.
Just done a trek and the map has come on.
Appreciate all your help.
Until next time

[mtechx]

I tried this to get it working. Never seen this option before or I must have misses it

[walkerx]

I didn't think of that one as have both enabled