Watch 4 not connecting to Samsung Account

[Ahassona]

Hi, my galaxy watch4 is having issues with connecting to Samsung Account. I'm getting this issue when trying to setup Bixby and when trying to backup the watch. 

I don't have any issues with backing up my phone data to Samsung cloud. 

I have tried to reset the watch, but no joy. 

Message I get when setting up Bixby

When trying to backup the watch data via the Wearables app

[Potshot2k4]

Only thing I'd suggest is connecting via Bluetooth rather than remotely (if that's the case) if not don't have a clue sorry

[Amit871]

Hello,

I am having the same issue. Did you find a solution?

[Ahassona]

Unfortunately I haven't. I might need to reset my phone and watch at the same time, but it is inconvenient at the moment

[Ahassona]

Hey, resetting both devices sorted this issue 👌