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Watch 4 classic software issues.

(Topic created on: 04-06-2024 10:19 AM)
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thundercats
First Poster
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Started having random software issues and sent it to be checked in. Today I received the below, does this sound right? I feel kinda upset as the watch just ticked over 2 years and literally was fine the entire before randomly developing software bugs .
image


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Piper123
Samsung Members Star ★
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Hey there

Personally if you are 100% certain in your own mind that the issues were software (and not hardware) related, I would ask them to return the watch to you and perform a factory data reset on the watch to see if that resolves the issues.

If it doesn't, then you may have to accept that the engineers may be right in which case I would get a new watch myself given the cost to repair.