Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Watch 4 Classic LTE Heart Rate monitor

(Topic created on: 08-12-2021 10:34 PM)
walkerx
Voyager
Options
Wearables
I've noticed whenever an update is available for Samsung Health or Galaxy Wearable the heart rate monitor stops working and recording data.
Even after updating the apps on phone they still don't work until I fully reboot the watch.

This means can loose a few days data because the app has not auto updated even though set, you get no notification to update until you go in app and no information advising to restart watch after apps updated on phone.

Does anyone else get similar issues.
0 Likes
2 REPLIES 2
xSteveuk
Black Belt 
Options
Wearables
Hi,
This page maybe helpful

Monitor your heart rate on your Samsung smart watch

https://www.samsung.com/us/support/answer/ANS00083511/
0 Likes
walkerx
Voyager
Options
Wearables
That has nothing to do with the issue. My issue is that the monitor stops recording when there is an update for Galaxy Wear or Samsung Health.

You need to manually power off the watch and power it back on for it to start working again
0 Likes