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Original topic:

Watch 4 and tatoos

(Topic created on: 17-11-2021 09:37 AM)
D4W50N
Explorer
Options
Wearables
Hi 

I've dropped a message previously about this. 

Essentially the watch doesn't work if you have tatoos on your arm as the sensors carnt identify your actually wearing it

I want to ask if samsung are actually going to fix this and make the changes needed so its more inclusive and friendly? 

It's not great when the watch doesn't work for those that have tatoos, and you don't know this until you actually by the watch and then find the info from other members, as customer services simply don't acknowledge this and simply say they will send a replacement 

Samsung would you like to answer? 
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1 REPLY 1
Daviek28
Pathfinder
Options
Wearables
its the ink blocking light from the sensors , Apple watches are the same
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