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Watch 3 Display not even and causes burn

(Topic created on: 17-01-2023 11:31 AM)
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TNJGB
Navigator
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My Galaxy Watch 3 LTE screen does not appear to be evenly lit. If I go into the test mode and look at the screen in any colour there appears to be a thin brighter ring at the outside of the face whilst the majority centre (95%) looks darker. On using a full face image, the edge is correct and majority is similar to being greyed out. I have tried a full reset and adjusting the brightness but no change. The back has also started getting very hot and burning my wrist. It's probably not worth paying around £150 for a new screen but it is irritating.
 
 
Watch faceWatch face
Wrist burnWrist burn
 
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2 REPLIES 2
ChelseaH
Voyager
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Hi @TNJGB 

If your watch has started to cause injury and you are based in the UK, I'd recommend dropping @Sam_UK a DM so that myself or another moderator can get this escalated internally for you.

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Midge123
Voyager
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Hi I just bought a Garmin tactix 7 Pro there and what a phone it is leaves Samsung miles behind had mine from November not a burn mark or anything I took off a Samsung watch to put the new Garmin watch on
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