26-01-2021 10:20 AM - last edited 26-01-2021 10:26 AM
Hello,
I am happy to announce that ECG and Blood pressure monitor are finally officially available in 31 countries, including EU states and the UK. You will need to download just one app, Samsung Health Monitor, and the app will be available in Samsung Galaxy Store starting on Feb 4.
Stay tuned!
source:
https://www.sammobile.com/news/samsung-galaxy-watch-3-blood-pressure-ecg-tracking-31-countries/
24-02-2021 11:54 AM
Any update on this? As I have just received my galaxy watch active 2 and it says it is fully updated but there is no health monitor on the watch and nothing in the galaxy store
24-02-2021 12:01 PM
Hello @Ttwyman,
That is very interesting... Can you please check what was in this update you have received. You can check it in Galaxy wearable app > software update > information about last update
24-02-2021 12:05 PM
I have looked but it says there is no information about this update.
It does say under tizen version that I am on 5.5.0.1.
The device said it was fully updated when I got it out of the box.
24-02-2021 12:16 PM
@Ttwyman I see the problem now. The lastest version of Tizen should be 5.5.0.2. Can you please tell me what is your version. It should be R820XXU1DUA7/R820OXA1DUA7
24-02-2021 12:20 PM
24-02-2021 12:44 PM
Okey, in this case, you have probably old version of the software, that is why ecg and blood pressure monitor is not available on your device.
24-02-2021 12:44 PM
24-02-2021 12:46 PM
@Ttwyman it depends on your region, where you bought the device, and more of these. But the update is released, meybe try to manually search for updates more times a day, maybe tomorrow...
24-02-2021 12:47 PM
24-02-2021 12:50 PM