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Original topic:

Unable to connect my Galaxy Fit e to Iphone

(Topic created on: 03-01-2020 05:53 PM)
SannMatinee
First Poster
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Wearables

Hi!

 

I just purchased a new Galaxy Fit e activity watch. I tried to connect it to my iPhone 7, and although it does find the watch and seemingly connects with it, the app I have (Galaxy Fit) isn’t able to detect it nearby. I have the newsr updated version of ios so that shouldn’t be a problem.

 

Also was wondering whether i’m just blind or what, but I was unable to find the app the watch itself is demanding (Galaxy Wearable) from the App Store. That’s why I currently have the Galaxy Fit app, though it isn’t really working for me either. 

 

Thank you for all the help in advance!

18 REPLIES 18
iOSTriXFixX
Explorer
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Wearables

You can try to forget it from the bluetooth connected device list and connect it directly from the galaxy fit app. 

Andrew35
First Poster
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Wearables

Any luck in pairing your device? 

 

I was having the the same issues with pairing my e fit.

 

I found online we are using the correct app, galaxy wearable is for android and Galaxy fit is for iOS.

 

after several attempts I gave up and deleted the apps.

 

later I decided to try again downloaded Galaxy fit app and followed instructions and paired first time the only diffrance this time is I was wearing the watch I’m really not sure if or how that would make and diffrance but worth a try.

Stephenilley
First Poster
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Wearables
Just can’t get past first screen on app, I know it’s connected as Bluetooth says so and when I close app band vibrates, very frustrating
Laurenkressler
First Poster
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Wearables

I just bought one and have the same issue.  Did you ever find out how to fix it??? 

Danielrj1
First Poster
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Wearables

Any updates I have the same problem

0 Likes
ROS-792
Apprentice
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Wearables
Hi - exact same problem here but no luck with your solution. Can anyone else help please?
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ROS-792
Apprentice
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Wearables
This doesn't work for me. I've tried countless ways.
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ROS-792
Apprentice
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Wearables
Hi Andrew, did you ever get this fixed? If so, could you pls share how? Thanks.
0 Likes
ROS-792
Apprentice
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Wearables
Hi Stephen - same problem here - VERY frustrating. Would like to get my money back. Come on Samsung - pls monitor your forms - many of us with the same issue yet no fix.