Unable to connect my Galaxy Fit e to Iphone

[SannMatinee]

Hi!

I just purchased a new Galaxy Fit e activity watch. I tried to connect it to my iPhone 7, and although it does find the watch and seemingly connects with it, the app I have (Galaxy Fit) isn’t able to detect it nearby. I have the newsr updated version of ios so that shouldn’t be a problem.

Also was wondering whether i’m just blind or what, but I was unable to find the app the watch itself is demanding (Galaxy Wearable) from the App Store. That’s why I currently have the Galaxy Fit app, though it isn’t really working for me either. 

Thank you for all the help in advance!

[iOSTriXFixX]

You can try to forget it from the bluetooth connected device list and connect it directly from the galaxy fit app. 

[Andrew35]

Any luck in pairing your device? 

I was having the the same issues with pairing my e fit.

I found online we are using the correct app, galaxy wearable is for android and Galaxy fit is for iOS.

after several attempts I gave up and deleted the apps.

later I decided to try again downloaded Galaxy fit app and followed instructions and paired first time the only diffrance this time is I was wearing the watch I’m really not sure if or how that would make and diffrance but worth a try.

[Stephenilley]

Just can’t get past first screen on app, I know it’s connected as Bluetooth says so and when I close app band vibrates, very frustrating

[Laurenkressler]

I just bought one and have the same issue.  Did you ever find out how to fix it??? 

[Danielrj1]

Any updates I have the same problem

[ROS-792]

Hi - exact same problem here but no luck with your solution. Can anyone else help please?

[ROS-792]

This doesn't work for me. I've tried countless ways.

[ROS-792]

Hi Andrew, did you ever get this fixed? If so, could you pls share how? Thanks.

[ROS-792]

Hi Stephen - same problem here - VERY frustrating. Would like to get my money back. Come on Samsung - pls monitor your forms - many of us with the same issue yet no fix.