18-02-2021 09:11 PM - last edited 27-02-2021 03:13 PM
22-02-2021 11:52 AM
I have just found out that the new Health Monitoring app will only be available to those with Samsung phones.
I have a Pixel 3 phone so the new functionality will not be available to me.
I do not understand Samsung. Why are they behaving like Apple? The great thing about the Galaxy Watch is that it didn't need to be tied to a specific OS. This is a deliberate choice on their part rather than a technical limitation
22-02-2021 12:17 PM
I read last week that Samsung are ditching Tizen and moving over to WearOS. If true, such restrictions might not continue.
22-02-2021 12:22 PM
Can someone confirm - that the ECG/Blood Pressure is ONLY available on Samsung phones? About ready to go mad here. Bought the watch FOR that functionality, no reference it needed a Samsung phone for it!?
22-02-2021 12:59 PM
The GW3 page on the Samsung UK website doesn't state that a Galaxy phone is needed for full functionality. In fact it makes the point that the watch works with all phones.
The section that announces the BP functionality is here: https://www.samsung.com/uk/support/mobile-devices/whats-new-on-the-galaxy-watch3/. There is no mention of requiring a Galaxy phone.
The global site does mention it (https://www.samsung.com/global/galaxy/galaxy-watch3/#health) but you have to go to footnote 12 to find it. It was well hidden.
22-02-2021 01:04 PM
Thanks for the detail - not sure what to do next, I bought the watch primarily for the BP tracking. Wasn't clear when I bought it - it wouldn't be available. Now to see I have to have a Samsung Phone . . just nuts.
22-02-2021 01:12 PM
I share your frustration completely.
I am planning to message Samsung on Twitter.
This issue must be affecting quite a few customers. We need to make Samsung aware that they are alienating valuable customers.
22-02-2021 01:21 PM
I have been trying/checking for the updates but nothing as yet 😞
22-02-2021 01:40 PM
@Wightknight wrote:
We need to make Samsung aware that they are alienating valuable customers.
They already know, they don't care! They are a business and the only thing they care about is their profit margins. I'm not trying to jump on Samsung here, all businesses are the same.
22-02-2021 02:21 PM
22-02-2021 02:47 PM
I'm in the same boat, have a non-samsung android phone. Soooo disappointing they are not making if available for other android phones. For me too, the reason to purchase was the ECG monitoring !!!