18-02-2021 09:11 PM - last edited 27-02-2021 03:13 PM
02-03-2021 07:48 PM
02-03-2021 07:59 PM - last edited 02-03-2021 11:25 PM
Hi Andrew,
The watch should update regardless of the phone being used. However, as you say, a Samsung phone is needed for the ECG and BP functionality to work.
In both the cases here, the members are stuck on 5.5.0.1.
06-03-2021 12:00 AM
Unfortunately, these features work just if you have a Samsung phone, it doesn't work with other mobile's brands.
That's annoying
17-04-2021 08:58 AM
17-04-2021 10:03 AM
Is your watch a UK model?
17-04-2021 10:38 AM
17-04-2021 12:54 PM
The only other issue might be the make of your phone. Is it a Samsung?
You will probably have seen from other comments in this thread, that the latest features only work with Samsung phones.
22-07-2021 10:24 AM
I have the same issue "service not available in your country" watch is 5.5.0.2 Galaxy 3 purchased from EE and the the phone is N20U5G N986BXXU2DUF8 with the latest updates and with EE.
Any help appreciated.