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Original topic:

UK BP/ECG is here! - Watch Active 2

(Topic created on: 17-04-2021 08:58 AM)
K3n0b1
Navigator
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Wearables
The Watch Active 2 OS update with Health Monitor BP/ECG function activated is now available in the UK (finally), just update the watch OS from the Galaxy Wearable app on your phone to Tizen 5.5.0.2. 

[UPDATE 22nd Feb] 
The Health Monitor app is now live and available in the Galaxy Store app. 
Both BP and ECG are working. 

Thank you Samsung 😊

Give me a ❤️ if you like this post

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67 REPLIES 67
bongbv
Journeyman
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Wearables
Yes , the watch connected to my Note 10+ , my phone software is up to date to the latest available but for some reason my watch could not update to Tizen 5.5.0.2, everytime I check for update it shows " Your software is up to date"., but it is only 5.5.0.1?
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Wightknight
Explorer
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Wearables

Hi Andrew,

The watch should update regardless of the phone being used. However, as you say, a Samsung phone is needed for the ECG and BP functionality to work.

In both the cases here, the members are stuck on 5.5.0.1.

Jose1
First Poster
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Wearables

Unfortunately, these features work just if you have a Samsung phone, it doesn't work with other mobile's brands.

That's annoying

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Ramnath
Journeyman
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Wearables
It's giving error "is not available in your current location" what to do pls advise
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Wightknight
Explorer
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Wearables

Is your watch a UK model?

Ramnath
Journeyman
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Wearables
Watch a UK model and phone India Model
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Wightknight
Explorer
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Wearables

The only other issue might be the make of your phone. Is it a Samsung?

You will probably have seen from other comments in this thread, that the latest features only work with Samsung phones.

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scarabscarabeus
First Poster
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Wearables

I have the same issue "service not available in your country"   watch is 5.5.0.2 Galaxy 3 purchased from EE and the the phone  is N20U5G  N986BXXU2DUF8 with the latest updates and with EE.

Any help appreciated.

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