29-09-2021 10:36 PM
I traded in my Galaxy Active 2 - 44mm when the Galaxy Watch 4 Classic released, and the trade in offer was rejected:
"Your trade-in did not meet our requirements because:
We were expecting Galaxy Watch Active2 from you, but we received an item that's not Galaxy Watch Active2."
Thinking something happened between sending it to Samsung and the inspector receiving it, I decided to eat the cost and see what they received. When I got it back, it was my watch that I had sent in: Active 2 - 44mm.
Am I missing something here? am I the crazy one?
oh, and they took my charger, my original box, all the paperwork etc... thanks Samsung
30-09-2021 02:33 AM
30-09-2021 02:35 AM
I tried, and was sent through a logic loop website...
30-09-2021 02:43 AM
30-09-2021 02:21 PM
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
30-09-2021 03:45 PM
@timothy lok: If you have any concerns about the inspection of your Existing Watch, or wish to discuss the result of this inspection, please contact MTR on 0333 207 9676 or helpdesk@samsungrecycle.co.uk.