13-05-2022 11:17 AM in
Hi, new Watch4 trade in campaign. It clearly state
"Byt in din använda klocka (analog, digital eller smart) mellan den 02.05.2022 – 29.05.2022 genom Samsung Watch trade-in program och få pengar tillbaka när du lämnar in din klocka och köper en Samsung Watch4 eller Samsung Watch4 Classic smartklocka"
But when you try to check on https://se.samsung.foxway.tech, the search is only allowing smartwatches. So how can someone trade in an analog or digital watch, like a Casio Gshock or a Swatch?
13-05-2022 01:50 PM in
OK then why claim that you accept basically any watch (analog...) when the reality is that you only accept a restricted number of smartwatches? Sounds a bit illegal...
Again, is not me, it's Samsung claiming that, also in the full terms of the campaign. Below a translation, if there's a need.
Trade in your used watch (analog, digital or smart) between 02.05.2022 – 29.05.2022 through the Samsung Watch trade-in program and get a money back when you hand in your watch and buy a Samsung Watch4 or Samsung Watch4 Classic smartwatch"
13-05-2022 02:05 PM in
16-05-2022 06:01 AM in
@Members_7dXu2HR It might be a region issue, more often offers are for certain region and this might explain why you couldn't get a satisfactory answer when you contacted Samsung support in your region.