27-11-2019 02:49 PM
I am having an issue with Strava on my Galaxy Watch. I start Strava on my watch, start running, look at my watch to find Strava has shut down. I reopen it, but the activity isn't there / saved so I have to restart Strava again. Sometimes this happens 3 times on a run.
It is terrible and affecting my running to the point whereby I am thinking of changing the running app I use, which I don't want to as it is a good app that others use, or purchasing a new watch, which again I don't want to do as it is an expensive solution.
It was working fine until a few weeks ago. I have restarted the watch several times and deleted the app a few times and reinstalled it, but nothing works.
I don't know what Strava and / or Samsung have done to make it perform so badly, surely one of you can sort the issue out ASAP.
Samsung can you confirm the issue is being resolved?
03-12-2019 11:49 AM
05-12-2019 08:19 AM
Yes it is all up to date and I have uninstalled and reinstalled all the software.
I have come to the conclusion, that as much as I am a fan of Samsung, there is obviously an issue between Samsung and Strava as so many people have issues so I have sold the watch and purchased a Garmin. My fitness means more than brand loyalty!!!
09-06-2020 03:37 PM
13-09-2021 07:47 AM
Same issue with Strava 1.5 on Galaxy Watch 4, Android 11 on Galaxy S20+
13-09-2021 08:20 AM